To create a new account:

1. Click the "Sign Up" link at the top right side of our site.
2. Below the New customers heading, click the "Create an account" button to begin your first-time registration.
3. Follow the prompts to complete setting up your account.

Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

To edit your account information, login to the "My Account" link at the top right hand side of our site. Next, under "Personal Information" select the appropriate option to edit your account information.

Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says, "Forgot your password?" Click the link and then enter the email address you use to sign in to your account. The site will automatically send you an email with your password.

To view your Order Status, you must first login to access your account. This ensures that your private information will be secure. Click the "My Account" link at the top right hand side of our site to check your orders status.

If the order was placed as a guest, without being signed in, you can check on the order status here.

Digital Products

Digital products will be emailed after your order is processed and payment has been received. Voucher Code deliveries can take up two hours. Product Key deliveries are immediate. Be sure to check your spam and junk mail folders for your order.

If you have not received your digital products within 12 hours of purchase, please contact customer service for assistance.

Physical Products

Physical products that are in stock will usually ship within 24-48 hours after placing the order. You will receive an email with your tracking information once the product has shipped.

If you are a registered user, you can check on the order status here.

If the order was placed as a guest, without being signed in, you can check on the order status here.

Please note that once an order has begun processing, or has shipped, it can no longer be changed.

Track your order from the moment it ships to the moment it arrives. It will take at least one business day for your order to display.

If you are a registered user, you can check on the order status here.

If the order was placed as a guest, without being signed in, you can check on the order status here.

If you are a registered user, you can check on the order status here.

If the order was placed as a guest, without being signed in, you can check on the order status here.

Track your order status and see if all of the items in your order have shipped. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

If you are a registered user, you can check on the order status here.

If the order was placed as a guest, without being signed in, you can check on the order status here.

If an item is missing from your shipment, be sure that all of the items in your order have shipped, as some items may be shipped separately. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

We offer free shipping on physical/non-downloadable products shipping within the United States.

Downloadable products and exam vouchers are fulfilled via email at no charge.

If you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our Return Policy for complete details.

Total Delivery Time for Your Order

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.

Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. The processing time is usually 1-2 business days.

Shipping time is from when the item leaves the warehouse to when it arrives at your door. See shipping times below.

We offer three shipping methods for most items:

• Standard Shipping (3 to 5 business days)
• 2- to 3-Day Shipping (2 to 3 business days)
• 1-Day Shipping (1 business day)

Please note:

• Shipping times do not include processing time (most in stock items generally take 1-2 days to process) and Standard Shipping times only apply to items being sent to the 48 contiguous states.
• For Standard Shipping to Alaska, Hawaii or Puerto Rico, add 2-4 days.
• Shipments to military APO / FPO addresses and U.S. territories and protectorates should arrive in 3-6 weeks. We do not offer shipping to P.O. Boxes at this time.
• Weather-related shipping delays are not within the control of LPI Certification Marketplace.

Digital Products

Digital products will be emailed immediately, after your order is processed and payment is received. Be sure to check your junk mail and spam folders for your order. If you have not received your digital products within 12 hours of purchase, please contact customer service for assistance.

Physical Products

Physical products that are in stock will usually ship within 24-48 hours after placing the order. You will receive an email with your tracking information once the product has shipped.

Tracking Your Order

If you are a registered user, you can check on the order status here.

If the order was placed as a guest, without being signed in, you can check on the order status here.

You will receive a shipment confirmation email when your order has shipped and tracking information within 24-48 hours of shipment.

Physical/non-downloadable products can only be shipped to U.S. locations at this time.

Downloadable products and exam vouchers are fulfilled via email worldwide. To ensure we process your order properly, please verify that your country is displayed correctly at the top of this page. If the country displayed is incorrect, click the link and select your country from the list.

Note: If your country does not appear in the country list, we cannot fulfill products to your country at this time.

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

You will need to pay sales tax if you are located in a place where Pearson does business. Sales tax will be dynamically calculated and displayed during the checkout process. If you are a tax-exempt organization please  contact customer service after creating your account for exemption verification.

If you have a question about a charge, please review your order history first.

If you are a registered user, you can check on the order status here.

If the order was placed as a guest, without being signed in, you can check on the order status here.

You can compare your order history on our website with your financial records. If you have additional questions or concerns, please contact customer service for further assistance.

We accept all major credit cards. You may choose your form of payment during the checkout process. Please note that your order will ship once your payment has processed.

Login to the "My Account" link at the top right hand side of our site to view and print invoices.

The time it takes for your credit to appear on your account may vary. However, credits usually take 7-10 business days from the time we received your item(s).

Your credit card will be charged immediately on placing the order.

A certification is a credential that professional associations grant to individuals who have demonstrated a certain level of competence in an occupation or industry.

Getting certified helps you meet DoD workforce professionalization standards, boosting your career while you are in the Service. Credentials help you transition to civilian employment by translating your military training and experience into something employers can easily recognize, while also showing that you meet the professional and technical standards that are required for many civilian positions.

Utilizing the learning materials and exam vouchers available from Pearson VUE will help you increase your exam success rate and improve your job performance. Whether you are seeking an introductory or expert level certification, we work with the world’s most recognized learning providers to offer learning and testing products to help you take the next step in your certification pathway.

Choose your program and schedule your certification exam with Pearson VUE.

Our study guides and practice tests are designed specifically to help candidates prepare for and pass their certification exams. Studies show that candidates who use practice material from MindhubPro have a greater chance of passing their certification exam on the first try.

Choose your preferred method of learning material from eLearning to real physical paper books. MeasureUp practice tests simulate the actual testing environment that you will encounter when taking a certification exam. Let us know if we can help you make the best selection for your exam preparation needs.

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